1.How do I become a member?

sherin.com.tr By clicking on the "BECOME A MEMBER" link on the main page, you can fill out the membership form and become a member immediately and start shopping. You do not need to pay any fee to become a member of our site.

2. Why should I become a member?

sherin.com.tr its members benefit from many advantages:

You can quickly filter the products you like according to the features you want and add them to your cart.
You can get information about the status of your orders.
You can be informed about our campaigns or promotions.
When you log in to your account, you can only see the campaigns that have been specially prepared for you.

3. Can I also shop without being a member?

You can order without being a member. It will be enough for you to fill in the delivery and billing address sections in the Complete order section. Placing an order by creating a membership will be easy for you in terms of tracking your order.

4. I forgot my password what should I do?

You can use our forgot password page to send your password to your email address.

5. How do you ensure security in online shopping?

sherin.com.tr in order for you to shop securely from , there is a 3D Secure application on our site. Thanks to 3D Secure / Verified by Visa and MasterCard / SecureCode services, your existing card information is protected with a password and personal security phrase that you specify.

6. How soon will my order arrive?

Your order will be delivered to Mng Cargo or Domestic cargo according to your preference within a maximum of 2 business days after the day you place the order. There is no cargo operation during weekends and public holidays. You can follow the order delivery stages from the My orders section in the My Account section.

7. Which credit cards can I make installment purchases with?

You can use the credit cards of all domestic banks for advance purchases that you will make from our site. For installment purchases, you can divide your orders into 3 installments with no maturity difference and up to 9 installments with all your credit cards included in the World, Bonus, Maximum, Axess, CardFinans and Initials programs.

8. Can I make purchases with Remittance-Eft? Is there pay at the door?

After our members who do not use credit cards have completed their purchases, their orders will be shipped by entering their information from the system with the account / salary cards belonging to all banks or by paying the payment amounts to the following accounts.

Bank Name: TEB

Branch: Bayrampasa

Account Type: TRY

Account Name: URBATEKS TEKSTIL GIYIM SANAYI VE TICARET LIMITED ŞIRKETI (Abbreviations May Be Used.)

Account ID: 88123647

IBAN ID: TR430003200000000088123647

Paying paid paying paid at the door If you wish, you can perform the transaction by choosing to pay at the door at the payment stage, paying the shipping fee at the door.

9. Do you have the option to pay at the door? What are the costs?

The pay-at-Jul option is provided by you for 14.49₺Yurtiçi kargo₺ 24.49 kargo shipping fee with Mng kargo.

10. I have a gift voucher, how will I use it?

After determining the products you want to buy, go to my shopping cart step. There is a field on the My cart page where you can write your gift voucher code, you can provide a discount in your cart by clicking on the apply button.

11. Can I make purchases with foreign bank credit cards?

No, it is not possible to make purchases with foreign bank credit cards.

12. How do I cancel my order?

sherin.com.tr after creating your order at, if your product has not been shipped yet, by calling our customer service at 0(850) 307 07 30, by writing to our whatsapp support line at 0(533) 076 76 60 or [email protected] you can notify him by sending an e-mail to his address. Your order will be cancelled within the day.

13. Which cargo company do you work with, how much is the shipping fee?

Your orders are sent by Yurtiçi Kargo or Mng Kargo company. Mng cargo, shipping is free for orders of 250₺ and above. Yurtiçi Kargo is free of charge for orders over₺750. For other orders that do not complete the free shipping limit, Mng Cargo 14,49₺, Yurtiçi Cargo 24,49₺ are charged by you.

14. How can I make return and exchange transactions?

Refund transactions for products and e-archives with your receipt(if any) within 14 days easy return with a return code from the page that you will create using the code you can return or deliver cargo MNG cargo 502279018 free domestic return process you can.

For the exchange; you need to create a request from the easy return page. As a refund payment option, you should prefer to pay with a gift voucher and specify your exchange request in the payback notes field.

If you have lost your e-archive invoice, you can send it legibly by writing your order number, first/last name- contact information, bank IBAN and account information and reason for return on a piece of paper.